Privacy Policy for Dr. Assan’s Obstetrics and Gynaecology Practice

At Dr. Assan’s Practice, we prioritize the privacy of our patients and website visitors. This Privacy Policy explains the types of personal information we collect, how we use it, and the choices you have regarding your data when visiting our website or receiving healthcare services.

By using our website or engaging with our practice, you consent to the practices described in this policy.

 

1. Information We Collect

1.1 Personal Information

We may collect personal information when you:

  • Book appointments or consultations

  • Contact us via phone, email, or online form

  • Request medical advice or services

  • Register as a patient or provide medical history

This information may include:

  • Name, email address, phone number, and postal address

  • Medical history, health information, and treatment details

  • Payment or billing details (if applicable)

  • Information about your visit or services requested

1.2 Non-Personal Information

We may also collect non-identifiable data automatically, including:

  • IP address and browser type

  • Device and operating system information

  • Pages visited and time spent on the website

  • Interaction with website features

Non-personal data helps us improve website functionality and optimize patient services.

 

2. How We Use Your Information

We use your information to:

  • Schedule appointments and provide healthcare services

  • Communicate with patients regarding consultations, follow-ups, or health programs

  • Provide personalized care and support throughout your treatment journey

  • Send updates about our services, health programs, or practice announcements (you can opt out at any time)

  • Comply with healthcare regulations, legal requirements, and professional obligations

  • Improve our website and patient care processes

 

3. Sharing of Information

We do not sell, trade, or rent your personal information.

We may share your information only if:

  • Required by law or regulatory authorities

  • Necessary to provide you with healthcare services, including referrals to associated partners

  • Trusted service providers assist us in operating the website or managing patient records under confidentiality agreements

  • Needed to protect the rights, property, or safety of our patients, staff, or others

 

4. Data Security

We implement reasonable measures to protect your personal and medical information from unauthorized access, misuse, or disclosure.

While we strive to maintain high security standards, no system is completely secure. You are responsible for maintaining the confidentiality of your login credentials, emails, or other communication with the practice.

 

5. Cookies

Our website may use cookies or similar technologies to improve user experience. You may disable cookies in your browser, but this may affect certain website functionalities.

 

6. Your Rights

You have the right to:

  • Access your personal or medical information

  • Request corrections to any inaccurate information

  • Request deletion of your information where legally permissible

  • Opt out of non-essential communications or marketing messages

To exercise your rights, please contact us using the details below.

 

7. Links to Third-Party Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of external websites.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page. Continued use of our website or services indicates acceptance of the revised policy.

 

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal information, please contact us:

Dr. Assan’s Obstetrics and Gynaecology Practice
Phone: +27 (0)11 922 1240
Email: edwinassandha23@gmail.com
Address: Suite 7, 3rd Floor, Arwyp Medical Centre, 20 Pine Avenue, Kempton Park, 1619, Johannesburg, South Africa